Case Studies / Cumbria County Council Children’s Services
Cumbria County Council Children’s Services
Restructuring communications to improve operational efficiency in children’s services.
Taskscape provided organisational development consultancy to Cumbria County Council Children’s Services, auditing internal communications to determine whether improvements could be made within existing structures or whether restructuring was needed.
Brief
Cumbria County Council Children’s Services was experiencing challenges with internal communication that were affecting day-to-day operational efficiency and cost effectiveness. Taskscape was engaged by the communications director to conduct an audit assessing whether improvements could be made within existing structures or whether reorganisation and new workflows were required.
Activity
- Analysed team dynamics, reporting structures, communication workflows and protocols
- Identified bottlenecks and areas of inefficiency in existing arrangements
- Delivered findings and recommendations to senior management
Outcomes
- Led to targeted organisational restructuring and improved communications workflows across the service
